Hello! Thanks for getting in touch. ❤️
Type your note in the form at the bottom of the page, and I'll get back to you as soon as possible.
My normal office hours are 9:00am to 5:00pm (Pacific Time), excluding holidays and weekends.
Most common questions are addressed below, so look through these before you write in & you won't have to wait for an answer!
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I'M TRYING TO EDIT THE PDF, BUT IT'S SAYING I NEED A PASSWORD
Editing, altering, manipulating, changing, or recreating our printables is against copyright. We can't send you the password; I'm very sorry.
I DOWNLOADED TOO MANY TIMES AND CAN'T DOWNLOAD AGAIN. CAN YOU UP MY LINK PRIVILEGES?
For security reasons, we have a limit to how many times one product can be downloaded. If this is a free product, the best thing to do is to just reorder the product again. If it is a paid-for item, we can up the link download settings on a case-by-case basis.
CAN I SHARE YOUR PRODUCT IMAGES?
Thank you for sharing! Yes, you can share the images, just please link them back to the appropriate place in the shop and/or credit this shop (shop.artfulmath.com) when sharing.
I'M HAVING TECHNICAL ISSUES DOWNLOADING...
There are two most common culprits:
1) Issues with your browser
- Try downloading from a laptop or desktop (not a cell phone), with Chrome, Explorer, or Firefox.
- Check that you are using the most recent version.
- Sometimes issues can be tied to extensions installed in a browser.
2) You can't find the file location
- Sometimes it will download, but you can't find it anywhere!
- Look first in Downloads under My Computer.
- If you can't find it there, search the title of the file on your computer.
3) If none of these things work, search Google for help with your specific browser.
- Typing in the error code you're seeing can be very helpful when searching.
CAN I SHARE YOUR GAMES & ACTIVITIES ON MY BLOG OR SOCIAL MEDIA?
Aww, thanks for spreading the word about Artful Math!
You may share the cover image, title, or description of games and activities, as long as you credit this shop (shop.artfulmath.com). Public sharing of the full activity or game itself is not permitted at this time.
DO YOU OFFER CLASSES OR TUTORING?
While I no longer provide one-on-one tutoring, I do occasionally offer online and in-person group math circles for girls in 2nd - 5th grade. Join the waiting list to be informed of upcoming math circles.
The best way to get a math circle going quickly is for you to organize a private group with your child and some of her friends. The minimum is 6 girls. Contact me and we can chat about how to set this up.
DO YOU HAVE AN AFFILIATE PROGRAM?
I don't have an affiliate program for my products at this time.